DocuSource Hero

DocuSource is looking for a few good men and women.  Yes, we are searching near and far to find The 2010 DocuSource Hero.  The DocuSource Hero epitomizes our market’s best and brightest employees. DocuSource will recognize these star-employees month in and month out and will showcase them in our newsletter with an accompanying tip.  The DocuSource Hero will be awarded an iPod as a token of our appreciation as well become eligible for a Samsung 50 inch Plasma TV at the end of the year. 

 The DocuSource Hero can be nominated by either a co-employee of your company or one of DocuSource’s employees.  The nomination process is easy…simply call or email your territory director, your account executive or Starr Judd, your very own customer account manager, and we’ll do the rest.  In 2010, DocuSource would ultimately like to develop a forum for our market’s Hero’s and top thinkers to share best practices, tricks of the trade and little known secrets and shortcuts.  If you have any ideas on this potential venue, please feel free to let us know…we’re listening and looking for Hero’s!  

Lane Wurster - July DocuSource Hero

DocuSource is pleased to announce that Lane Wurster with The Splinter Group has been selected as July’s DocuSource Hero.  Lane has been a great partner of ours. He is always pleasant to deal with, sends us well-prepared print files and is a great communicator regarding deadlines and inevitable changes to the schedule. He is very involved in supporting local community interests.

Along with the recognition, we’ve asked Lane to provide some quick tips or insight for fellow printing experts in the market, and here is what he has to say.

 The following are great ideas to keep in mind when working with your professional digital printing partner:

Get involved in the community and work with vendors and clients you like and with whom you share similar interests

1. Don’t be everything for everybody.  Perfect your trade or expertise and work on your core business
2. Do the work you like to do and the success will soon follow
3. Partner with a digital printing partner you can trust and that can grow with you and your clients
4. Work with a digital printer that embraces your “big ideas”
5. Leverage digital printing to provide your budget-conscious customers with a low-cost, effective option that is scalable
6. Build a relationship with your printing partner; have fun and experiment with unique products, supplies and services to make a huge impact with your customers
7. Lastly, pick a world-class customer service organization, that so happens to be a world-class digital printer

Lane and The Splinter Group are considered true partners of DocuSource.  We have thoroughly enjoyed working hand in hand with Lane and The Splinter Group and look forward to many more years helping them meet their customer needs.  

Sharon Mooring - June DocuSource Hero

Sharon Mooring with ICON Clinical Research has been nominated and selected as a DocuSource Hero.  Sharon and ICON Clinical Research are considered true partners of DocuSource.  We have thoroughly enjoyed working hand in hand with Sharon and ICON Clinical Research and look forward to many more years helping them meet their customer needs.  

We asked Sharon to provide some quick tips or insight for fellow printing experts in the market.  Here is what she has to say.

The following are great ideas to keep in mind when working with your professional digital printing partner:

1.  Select a digital printer you consider a partner, not just a vendor

2.  Like a Boy Scout or Girl Scout, always be prepared

3.  Set explicit expectations and when possible provide a sample or pre-proof of your project 

4.  Provide crystal clear instructions and don’t assume the printing expert can read your mind

5.  Take into consideration that most people are visual-learners or processers and need a solid picture of what you expect upon completion of the job

6.  Lastly and most importantly, keep an open mind when working through ideas, project feasibility or issues with your digital printing partner

Jim Briggs - May DocuSource Hero

Jim Briggs with Merge, LLC has been selected as our first DocuSource Hero for 2010.  Jim has been a great partner to DocuSource, working with his account team to deliver clear instructions, well constructed files and great communication regarding deadlines and changes along the way. We asked Jim to provide some helpful tips for fellow media experts in the market, and here is what Jim had to say:     

Tip 1
Set up your files just as you would for offset printing. New software applications make preflight a lot easier; however, you should double check to make sure all image files are gathered and saved in the right format and resolution for final production. Don't forget to pull your bleeds away from the edge. At least 1/8" will make your printer happy; any more and you'll probably get a thank you note! 

Tip 2
Check to make sure all fonts are included.  In some cases, it may make sense to convert type to outlines to ensure that the final files look like you intended. Adobe InDesign makes this as easy as selecting "package" from the menu. Your file is saved along with all links (image files) and fonts. 

Tip 3
DocuSource makes it easy to upload files using their Pronto system. Now that your files are preflighted for final production, zip your files and simply upload them. You'll get a response via email to let you know your file has arrived. 

 And lastly from Jim:

Digital printing has changed the way we do business in many ways. Quicker turnarounds. Lower costs. Great quality. A little old-fashioned production know-how will ensure that your work will continue to keep the workflow running smoothly and your clients happy.